Privacy Policy

Last Updated December 2024

This Privacy Policy will help you better understand how we collect, use, and share your personal information.

Overview

This Privacy Policy describes how we, Dolphant Group LLC (referred to as “Dolphant,” “we,” “our,” or “us”), collect, use, and share your personal information. This Privacy Policy applies to information that we collect when you visit our website, https://www.dolphant.ai (“dolphant.ai”), when you interact with the features of our Site, when you interact with us through our email, advertising, or social media campaigns, or when you use our services (“Services”). By accessing or using our Site or Services, you agree to this Privacy Policy. With respect to our Services, we enter into data processing agreements with our customers, and those data processing agreements control with respect to our obligations to our customers. Individuals should refer to our customers’ privacy policies for information about how our customers collect, use, and share information, including through their use of our Services. In this Privacy Policy, we clearly describe where we collect information on our own behalf for business purposes and on our customers’ behalf as a service provider or data processor. This Privacy Policy does not apply to employees or job applicants. Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from individuals under 16. If we learn that we have collected personal information from individuals under the age of 16, we will delete that information.

This policy is intended to help you understand:

Personal Information We Collect, Purpose for Processing & Categories of Third Parties Personal Information is Shared With.
How We Collect Personal Information.
How We Use and Share Personal Information.
Your Rights Under Applicable Law.
How We Protect Personal Information.
How Long We Retain Personal Information.
Your Choices with Respect to Your Personal Information.
How We Can Make Changes to this Policy.

Personal Information We Collect, Purpose for Processing & Categories of Third Parties Personal Information Is Shared With

Categories of Personal Information	Example	Purpose for Processing	Categories of Third Parties Shared With
Identifiers	Name, email address, unique identifier, online identifier, transaction identifiers, device ID, advertising ID, and IP address	To provide, support and improve our website or services To communicate with you about our products and services For our own billing and administrative purposes For security purposes Market and advertise our Services For internal training purposes (e.g., sales team)	Service Providers Third Party Analytics & Social Media Providers
Select information in customer records	Name, email address, physical address, telephone number; payment processors may collect transaction details (e.g., transaction date, payment info)	To provide, support and improve our website or services To communicate with you about products/services For billing/administrative purposes	Service Providers
Geolocation	Course IP address	To provide, support and improve our website or services For security purposes	Service Providers
Commercial information	Name, address, telephone number; products/services purchased or considered; other purchasing/consuming histories	To provide/support/improve services To communicate about products/services For billing/administrative purposes	Service Providers

How We Collect Personal Information

We collect personal information as follows:

Automatically through your interaction with the Site or Service (e.g., cookies), which may include IP address, network activity data, geolocation data, browser type/settings, device information (e.g., device ID), etc.
Directly from you when you fill out forms/questionnaires or interact with marketing campaigns.
From third parties like marketing/analytics tools (e.g., name, email address).
Through social media accounts (e.g., name, profile picture).

How We Use Personal Information

We use your personal information for purposes such as:

Providing/supporting/improving the Site and Services.
Customizing your experience with recommendations.
Communicating about events/products/services.
Validating your financial accounts.
Conducting internal research/development.
Protecting against fraud/misuse/misconduct.

How We Share Personal Information

We share personal information with:

Service Providers (e.g., marketing/analytics/cloud storage).
Marketing Service Providers (e.g., Google Analytics).
Legal Authorities (when required by law).
Corporate Transactions (e.g., mergers/sales).

European Data Privacy Rights

Residents of the EEA/UK/Switzerland are entitled to rights such as:

Right of access/portability.
Right of rectification/restricting processing.

Requests can be submitted via support@dolphant.ai.

Cross-border Transfer of Data

Data collected may be transferred/stored in the U.S. or other countries where Dolphant operates.

U.S. State Privacy Rights

Residents of certain U.S. states have rights such as:

Right to Know/Access/Delete/Correct personal data.
Right to Opt-Out of Sales/Sharing.

Requests can be submitted via support@dolphant.ai.

How We Protect Personal Information

We take reasonable steps to secure your data but cannot guarantee complete security due to inherent risks in online communication.

Changes to This Policy

Changes will be posted here and become effective upon posting.

Contact Us

For questions about this policy: support@dolphant.ai